User flow
- In your Jira workspace, create a new ticket or use an existing ticket
- The title and description are used to create a prompt, and should cover the user scenario that needs to be covered
- Attachments are also supported: e.g., images in the ticket are also provided to the agent
- Add “empirical” as a label on the ticket
- This creates a task in Empirical
- A link to the task is sent as a comment on the Jira ticket
- Empirical AI agents start working on the task right away
- Track progress on the task in Empirical. The Jira ticket is not updated when the task changes status
Routing to projects
If your organization has one project, all Jira tickets are routed to it. With multiple projects, map each Jira project key to a project under Settings → Tasks → Project associations. Tickets are then routed by their Jira project.Get started
To install the Jira integration:- Navigate to Settings → Tasks (open)
- Click “Connect” on the Jira integration
- Once you accept the permissions, the integration is configured